While trying to downgrade my laptop from Vista to XP (Vista is still, even with SP1, just not ready) using the ‘XP recovery disc’ that Sony gave me, I kept getting an error upon trying to boot into the DVD. The following is a transcript of what must have been quite an ordeal for the tech support guys to wrap their narrow little minds around.

Almost forgot to mention that there were five to ten minute pauses between responses. These people couldn’t have been able to type any faster than 5wpm or something. Or maybe they were spending too much time with the troubleshooting manual. Either way, you could see my patience disappear pretty quickly. (more…)